Policies
We hope you are satisfied with your Rare Trends purchase! Should you not be satisfied, you may return or exchange unworn, unwashed or defective merchandise within the return policies listed.
Online Purchase
- Returns must be made within 21 days of the delivery date.
- We will not accept merchandise that has been worn, altered, or washed.
- Merchandise must have all tags attached and returned in its original packaging.
- All sale & clearance items are final sale and cannot be returned or exchanged.
- Shipping charges are non refundable.
Store Policy
- All returns and exchanges must be made within 10 days of purchase with original tags, for store credit/refund.
- We will not accept merchandise that has been worn, altered, or washed.
- All sale & clearance items are final sale and therefore cannot be returned or exchanged.
Upon receipt of returned goods, Rare Trends reserves the right to deny a refund if the merchandise does not meet return policy requirements.
If you have any questions please call our showroom at 512.712.5775
(Monday-Friday 10am-6pm)
